Set Up Your Virtual Mailbox
Create your account
1. Create a password:
You will receive an account creation email where you will be asked to create your password. (If you did not receive an account creation email contact your location manager).
2. Accept Terms & Conditions:
Log into your account with your new password and accept the terms and conditions.
How Does It Work?
You get an e-mail notification when new mail arrives
The Home tab on your app will show you the items in your Inbox, Action Required, and Recently Completed. This is also where you will find your address and mailbox number.
Viewing you mail
The Mail tab on your app will show you the status of your mail pieces. You can see there is one item in this example. If you select Inbox, you will be able to see a photo of your mail item.
Requesting an action
You can request the following actions by tapping in the lightning icon at the top right:
- Open & scanned to your e-mail
- Deposit a Check
- Secure Shred
You can also Mark an item as picked up or Not Mine.
If you have any questions or need support, select the Help tab for your location’s contact information or call us at (210) 598-5595