Add a professional voice and personal touch when your customer calls.

When first impressions count, smart, friendly, and available when you need them to be – live receptionists represent your company, your way.

Features

Never Miss a Call Again
Professional Voice & Personal Touch
Plans to Match Your Needs

Live Receptionist

Business Plan

A professional voice to represent your company, your way.

$99

50 Live Answer Minutes
+ Dedicated Local or Toll Free Number
+ Live Call Answering
+ Call Forwarding & Screening
+ Digital Voicemail
+ Auto Attendant
+ Excellent Customer Service
+ Mobile app

Additional Services
+ eFax
+ Additional Voice Mailbox

A one-time $100 set up fee will be charged for administrative costs of establishing new office services, telephone lines, telephone and voice mail programming.

Business Plan Plus

A professional voice to represent your company, your way.

$175

100 Live Answer Minutes
+ Dedicated Local or Toll Free Number
+ Live Call Answering
+ Call Forwarding & Screening
+ Digital Voicemail
+ Auto Attendant
+ Excellent Customer Service
+ Mobile app

Additional Services
+ eFax
+ Additional Voice Mailbox

A one-time $100 set up fee will be charged for administrative costs of establishing new office services, telephone lines, telephone and voice mail programming.

Dedicated Toll-Free Number

Since 2008, VenturePoint has been providing their customers with services they need to make their business succeed.

Live Call Answering

Live virtual receptionist answering services help take care of your customers when they (and you) need it most.

Auto Receptionist

VenturePoint Virtual’s auto receptionist puts you in control of all your business communication needs.

Unlimited Long Distance Calling

With VenturePoint’s unlimited long-distance calling, you’ll have the flexibility of being able to talk to your customers whenever you want in the US and Canada.

Online Fax Services

Need to send a fax? Chances are you don’t have a fax machine lying around. Which means you’re going to have to rush out to a UPS or FedEx store, where they’ll nickel and dime you every step of the way

Voicemail Management System

VenturePoint provides an easy-to-use business grade voicemail management system, enabling you to add your own custom hold music and transfer messages, voicemail, or introductions.

White Glove Customer Service

No machine can replace making a real connection with another human being. If you are determined to give your clients the best possible customer service experience, you want us.

Call Forwarding & Screening

It doesn’t matter whether you’re in need of high-class live receptionist service, a business phone solution or a live web chat service, VenturePoint will be with you every step of the way.

Premium Business Plan

Premium Business Plan

A professional voice to represent your company, your way.

$200

50 Live Answer Minutes
+ Appointment scheduling
+ Outbound calling
+ Bilingual Receptionist
+ Administrative tasks
+ Specialized call flows

Plus all Business Plan Features
+ Dedicated Local or Toll Free Number
+ Live Call Answering
+ Call Forwarding & Screening
+ Digital Voicemail
+ Auto Attendant
+ Excellent Customer Service
+ Mobile app

Additional Services
+ eFax
+ Additional Voice Mailboxes
+ Additional Local or Toll Free Numbers

A one-time $100 set up fee will be charged for administrative costs of establishing new office services, telephone lines, telephone and voice mail programming.

Premium Business Plan Plus

A professional voice to represent your company, your way.

$300

100 Live Answer Minutes
+ Appointment scheduling
+ Outbound calling
+ Bilingual Receptionist
+ Administrative tasks
+ Specialized call flows

Plus all Business Plan Features
+ Dedicated Local or Toll Free Number
+ Live Call Answering
+ Call Forwarding & Screening
+ Digital Voicemail
+ Auto Attendant
+ Excellent Customer Service
+ Mobile app

Additional Services
+ eFax
+ Additional Voice Mailboxes
+ Additional Local or Toll Free Numbers

A one-time $100 set up fee will be charged for administrative costs of establishing new office services, telephone lines, telephone and voice mail programming.

Premium Business Plan Features

Includes all Business Plan Features, plus:

Appointment Scheduling

VenturePoint virtual live receptionists are proficient in many widely-used calendars like Google Calendar and Outlook, and are here to schedule all your appointments in real-time using a
virtual appointment scheduling system.

Bilingual Receptionists

Communication is the basis of all relationships. And businesses thrive on relationships. VenturePoint’s bilingual receptionists provide a friendly voice on the other end of the phone that can accommodate customers who prefer to communicate in Spanish.

Personalized Customer Service

Are you a small startup company looking for a little extra help, a consultant who doesn’t always
have time to take calls, or an established business needing someone to fill in while your
receptionist is on vacation?

Specialized Call Flows

VenturePoint virtual receptionists are trained to know the ins and outs of your business. You can trust that when a customer calls in and connects with a live receptionist, their unique, and often complex questions will be answered as if you were on the phone speaking yourself.

Administrative Tasks

As a business owner, your attention is being pulled in several directions. We know, as well as you do, that sometimes there aren’t enough hours in the day to get every task completed.

Outbound Calling

You’re busy. There are calls you have to be on, calls that propel your business forward, andcalls that keep you growing.

Frequently Asked Questions

What Is Virtual Customer Service?
Virtual customer service is providing traditional customer service support virtually. Instead of having an in-house customer service team that can resolve customer complaints and issues, an on-demand virtual customer care team does this work digitally.

Virtual customer care gives your business the benefit of a trained and experienced team withoutthe expense of permanently employing one. This will help you improve customer satisfaction and the overall customer experience without paying more for a dedicated in-house team.

What Is the Impact of Customer Satisfaction?
When your customers are happy, it can help improve your retention rate, conversion rate, team morale, and bottom line. A satisfied, loyal customer is worth anywhere from five to 25 times more than the cost of getting a new customer
What Are the Benefits of Good Customer Service?
Good customer care and service help fight against customer churn. Having a good receptionist and customer service team can help you keep the customers you worked hard to earn.

One of the biggest benefits of customer satisfaction is an increase in referral rates and organic endorsements. Happy customers are more likely to talk about your brand, which will boost your brand’s reputation and popularity.

Satisfied customers also affect your employees. Employees want to work where the customers are treated fairly. Companies that treat their customers with respect and offer good customer service are more engaged in their work and become more invested in the company.

A place where you can adapt, thrive and succeed

We are offering our members a discount to support their business.